[ INVENTORY & LISTINGS · FAQ ]

BizInv
Inventory

Find items, understand every field, and track what's listed where.

Finding items

How do I search for a specific item?

Type its SKU, part of its name, or a description word. Search matches any word you'd naturally type.

What if my search returns zero results?

  1. Shorten your search. Try "Nike" instead of "blue Nike running shoe".
  2. Search by SKU instead. Scan the barcode if you have it.
  3. Check the bin. Open the warehouse view and inspect it.
  4. Widen the filter. Turn off "Listed" or "Sold".
  5. Check if it sold. Sold items are hidden by default.

How do I narrow a search?

Filters stack on top of text search: Status (active, listed, unlisted, sold, archived), Condition, Bin / zone, Source, and Date added. Example: search "shirt" + bin AA101 + condition USED_GOOD.

Why doesn't my item show up in search?

It may lack search information. Search by SKU instead, or open it directly from its bin.

Item detail fields

What fields are on the item detail screen?

FieldEditablePurpose
Name / Description✅Display name, listing notes.
SKU⚠️Unique ID. Locked after first print.
Condition✅See conditions table.
Price / Cost✅ / ⚠️ Manager+Sale price; cost used for profit.
Bin / Source✅Location; where it came from.
Created at / by🔒System-set.
Listed on eBay🔒 (read)eBay sync status.
Activity log🔒Every change, ever.

What condition values exist?

ConditionMeaning
NEWBrand new, tags on (if applicable).
NEW_OTHERNew without original packaging or tags.
USED_EXCELLENTNearly new. No visible wear.
USED_GOODMinor wear, fully functional. Most common.
USED_FAIRNoticeable wear. Still sellable.
FOR_PARTSNot functional or heavily damaged. Sold as-is.
Tip: Condition is never locked — change it any time.

What fields can I edit vs. what is locked?

FieldEditable?Notes
Name / description✅ YesAlways.
Condition✅ YesAny time.
Bin / location✅ YesHow you "move" an item.
Price✅ YesSales, discounts, markdowns.
Source✅ YesReassign if wrong lot.
SKU⚠️ LimitedBefore first label print only.
Cost⚠️ Manager+Locked for Staff and Viewer.
Created by / at🔒 LockedSystem-set.
Activity log🔒 Read-onlyAppend-only.

Moving items

How do I move an item to a different bin?

Open the item and change its location.

Move item to a different bin — step 1
Move item (1)
Move item to a different bin — step 2
Move item (2)

How do I mark an item as sold?

During a live show, or from the item's detail screen. It moves into sold history.

Can I undo a mistake?

Most actions can be corrected. Check the item's activity log first. If it doesn't help, escalate: Manager → Owner → BizInv support (system-level issues only).

Who can reverse a sale or delete an item?

ActionStaffManagerOwner
Mark item sold / not sold✅✅✅
Reverse a completed sale or show❌✅✅
Edit cost fields❌✅✅
Delete an item❌✅✅
Note: Reversing a sale re-adds the item to its original bin. Both events stay in the activity log.

Channel listings New

What is a channel listing?

An item sent to an external sales platform — usually eBay — so it can sell there. BizInv tracks which items are listed, where, and for how much.

Which channels does BizInv support?

  • eBay — fully integrated (listings, price sync, sales pull-back).
  • Whatnot — live shows (see "Live shows").
  • Shopify, Poshmark, Amazon — support varies by plan.

How do I know if an item is listed on eBay?

Open the item's detail screen and look for Listed on eBay:

  • Not listed — in inventory, not on eBay.
  • Listed — live on eBay (title and price shown).
  • Ended — listing ended or expired.
  • Sold — linked to your Orders screen.

Can I edit the eBay title from BizInv?

Yes — Manager or Owner only. The eBay title field can be edited and pushed to eBay. Staff and Viewers can see it but not edit it.

Where do I see all my channel listings?

A Listings screen (sometimes "Channel Listings") shows all items on external platforms, filterable by channel, status, date listed, and price range.

What happens when an item sells on eBay?

  1. eBay notifies BizInv of the sale.
  2. The item is marked sold across all channels and leaves active inventory.
  3. An order is created in the Orders screen.
  4. Multi-channel sync prevents double-selling.
Note: If an item is on both eBay and Whatnot and sells on eBay, BizInv ends the Whatnot listing automatically (when that integration is enabled).

Need more help?

Contact your business owner or manager first. For technical problems, they can escalate to BizInv support.

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